客户服务
customer service
We have a complete after-sales service system to ensure that every unit from MYEP can operate stably and reliably to create value for customers
Pre sale
Establish customer account, sales engineers provide technical support
Customer-oriented, from the interests of customers, provide solutions
In sale
Partner service concept, committed to become a helper
Experienced technicians shall carry out the installation and commissioning in strict accordance with national specifications
Complete and professional training will be provided upon handover
After sale
Once the product is sold, we guarantee "7 × 12" service mode, answer any questions of customers during operation process
Warranty is guaranteed for 12 months from the date of purchase. In case of non-human quality problems during the period, the company will provide free reparation. For parts that cannot be repaired, the company will replace them for customers free
After warranty, the company will continue to provide life-long maintenance services, and promise to charge only at the cost
We always adhere to the development of product specialization and high-quality products. We believe that only focus makes usprofessional
