Customer service

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customer service

We have a complete after-sales service system to ensure that every unit from MYEP can operate stably and reliably to create value for customers

Pre sale

jt Establish customer account, sales engineers provide technical support

jt Customer-oriented, from the interests of customers, provide solutions

In sale

jt Partner service concept, committed to become a helper

jt Experienced technicians shall carry out the installation and commissioning in strict accordance with national specifications

jt Complete and professional training will be provided upon handover

After sale

jt Once the product is sold, we guarantee "7 × 12" service mode, answer any questions of customers during operation process

jt Warranty is guaranteed for 12 months from the date of purchase. In case of non-human quality problems during the period, the company will provide free reparation. For parts that cannot be repaired, the company will replace them for customers free

jt After warranty, the company will continue to provide life-long maintenance services, and promise to charge only at the cost


We always adhere to the development of product specialization and high-quality products. We believe that only focus makes usprofessional